FAQs
What if I have trouble opening my ProPack Box?
If you find it difficult to open the ProPack Box, let us know. We can provide additional guidance or offer alternate packaging solutions to meet your needs.
How do I know if my medication is safe to take with food or on an empty stomach?
Each ProPack pouch includes clear instructions, and our pharmacists are available to answer any specific questions about your medications and food interactions.
Do you Provide 90 Days Supply?
Yes, we can provide a 90-day supply of medications, depending on your prescription and insurance coverage. This option can save time and reduce the number of refills needed, making it more convenient for patients to manage long-term treatments.
What happens if my prescription expires before the refill reminder?
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Can my caregiver receive refill reminders on my behalf?
If you have a caregiver, we can send refill reminders directly to them, ensuring they stay informed and can assist in managing your medications. This helps your caregiver keep track of when refills are needed, coordinate with us for timely reorders, and ensure you stay on schedule with your treatment plan.
How do I know if I’m using my inhaler or injection pen correctly?
We provide detailed instructions and demonstrations on the correct use of inhalers, injection pens, and other medical devices. Our pharmacists will guide you step-by-step, ensuring you understand how to properly administer your medication. This education helps improve treatment effectiveness and reduces the risk of errors or complications.